Introducing CX360, a New Thought Leadership Series from O’Neil Digital Solutions​

We’re excited to announce the launch of our brand-new content series, CX360. Today, customer experience (CX) and communications are more crucial than ever. CX360 is designed to provide you with cutting-edge insights and strategies from top industry leaders, tailored for the healthcare, financial services, and insurance sectors. Articles will feature in-depth perspectives and actionable advice from […]

Unveiling Personal Narratives: How Data Tells a Story About Every Customer

In the dynamic and ever-evolving landscape of health insurance and financial services, the profound saying “data tells a story” has become increasingly relevant. Behind every individual, whether in a health plan, a 401k plan participant, or an insurance policyholder, lies not just data but a vast reservoir of information, a narrative intricately woven into complex […]

O’Neil Digital Solutions Announces Ascensus as New Client, Paving the Way for Enhanced Communication

O’Neil Digital Solutions Announces Ascensus as New Client, Paving the Way for Enhanced Communication LOS ANGELES, CA – [Date] – O’Neil Digital Solutions, a leader in innovative customer communication management and customer experience solutions, is proud to announce its newest client, Ascensus, a market-leading enabler of tax-advantaged savings. Ascensus has chosen O’Neil’s ONEsuite CCM + […]

The Future of Customer Communications is Here. Introducing ONEsuite 4.0.

The goal of most corporate CEOs is to build customer loyalty by increasing satisfaction levels and providing a great experience for new customers coming on board. These executives are looking for a solution that will increase engagement, find the right kind of prospective customers, grow sales, and then keep their customers happy throughout the entire lifecycle […]

O’Neil Digital Solutions Appoints David J. Blanton as Chief Executive Officer

FOR IMMEDIATE RELEASE PLANO, TX, October 31, 2023 — O’Neil Digital Solutions Inc. (O’Neil), a distinguished leader of data-driven customer communications management solutions, is pleased to announce the appointment of David J. Blanton as its new Chief Executive Officer. David J. Blanton joins O’Neil with an impressive track record, having most recently served as Senior […]

O’Neil Digital Solutions Revolutionizes Customer Experience & Communications with the Launch of ONEsuite 4.0

Cutting-edge AI-powered platform elevates customer communication and experience management to unprecedented levels. LOS ANGELES, Oct. 19, 2023 /PRNewswire/ — O’Neil Digital Solutions, a trailblazer in customer experience and communication solutions, proudly announces the launch of its groundbreaking ONEsuite version 4.0. This latest release provides a self-service solution for clients to transform customer engagement by seamlessly integrating artificial intelligence […]

Revolutionize Customer Communications: Introducing Our ONEsuite Platform with AI

In today’s competitive business landscape, providing an exceptional customer experience sets a company apart from its competitors. When customers have a positive experience, they are more likely to choose that company over others offering similar products or services. A positive customer experience leads to higher customer satisfaction, which, in turn, builds customer loyalty. Satisfied and […]

Would AI take us back to the future?

This article was written by Kaspar Roos of Aspire, and shared with permission. My thoughts about DSF’23 This year’s Document Strategy Forum was held from May 22 to 24 in Charlotte, NC. Many CCM professionals meet annually at DSF to discuss evolving trends and best practices. Artificial intelligence was the most discussed topic at this […]