SOLUTIONS FOR HEALTHCARE
Solutions to Help You Communicate More Effectively with Your Members & Providers
We leverage AI to help our clients create, manage and measure communications for more effective results that improve customer satisfaction.
Lines of Business Served
- Commercial
- Marketplace
- Medicare
- Medicaid
- Pharmacy
- Disease Management
- Care Management
- Provider Relations
- Hospitals
- Clinical
- Life Sciences
Healthcare Communication Products
ONEsuite. Work from One Integrated Platform. Transform the Entire Customer Experience.
ONEsuite© has all the tools you need to know your customer, communicate with them more effectively, and improve customer experience and satisfaction.
The O'Neil Advantage
Why the Nation’s Leading Healthcare Organizations Trust Us
The Healthcare Communications Breakdown –
What’s Holding Member Engagement Back?
$6.9 million – The average cost of a healthcare data breach caused by misdirected or insecure communications. (Source: IBM Security Report)
76% of healthcare organizations rely on multiple vendors for member communications, leading to inconsistent document output and higher costs. (Source: Gartner)
Member Satisfaction is at an all time low, due to health plans disparate data preventing their ability to communicate effectively with their members. (Source: J.D. Power)
Transform Healthcare Communications for Better Member Engagement
A prominent healthcare company faced challenges with an inconsistent, costly, and inefficient member communications strategy. By partnering with O’Neil Digital Solutions and implementing the ONEsuite platform, they achieved a unified, enterprise-wide Customer Communications Management (CCM) and Customer Experience (CX) solution—leading to streamlined operations, improved member engagement, and significant cost savings.
A HEALTHCARE SUCCESS STORY
How We Saved a Prominent Healthcare Company over $6 Million, Improved Member Experience, and Reduced Disenrollment Rates
Related News + Insight
Are You Ready to Improve Your Healthcare Communications?
Schedule a Consultation with Our Healthcare Experts
